Returns & Exchanges
At Into the Deep, we want you to be completely satisfied with your sustainable fashion choices. If your purchase isn't the perfect fit, we offer a 30-day return window for all unwashed and unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing